Shipping policy
Shipping Policy
Last updated: June 10, 2026
Order Processing
We strive to process all orders within 1–2 business days. Once your order has been dispatched, you will receive a tracking email with details on how to monitor the status of your shipment.
Domestic Shipping — United States
The following shipping options are available for domestic orders within the United States:
| Shipping Method | Delivery Timeframe | Cost |
|---|---|---|
| Standard/Free | 3–7 business days | Free |
| Expedited | 2–4 business days | Calculated at checkout |
| Express | 1–3 business days | Calculated at checkout |
International Shipping
For international orders, please allow 7–21 business days for delivery. Customs and duties are the responsibility of the customer, and we recommend checking with your local customs agency for estimates on these additional fees.
Order Tracking
Once your order has shipped, you can track its progress using the tracking number provided in your dispatch email. If you have any concerns about the status of your order, please don't hesitate to reach out to us.
Lost or Damaged Shipments
If your order is lost or damaged during transit, please contact us within 10 days of the expected delivery date. When reaching out, be sure to include your order number and photos of the damaged items, if applicable. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions or concerns about your shipment, please don't hesitate to contact us at support@luminari.shop. We're here to help and look forward to hearing