Shipping policy

Shipping Policy

Last updated: June 10, 2026

Order Processing

We strive to process all orders within 1–2 business days. Once your order has been dispatched, you will receive a tracking email with details on how to monitor the status of your shipment.

Domestic Shipping — United States

The following shipping options are available for domestic orders within the United States:

Shipping Method Delivery Timeframe Cost
Standard/Free 3–7 business days Free
Expedited 2–4 business days Calculated at checkout
Express 1–3 business days Calculated at checkout

International Shipping

For international orders, please allow 7–21 business days for delivery. Customs and duties are the responsibility of the customer, and we recommend checking with your local customs agency for estimates on these additional fees.

Order Tracking

Once your order has shipped, you can track its progress using the tracking number provided in your dispatch email. If you have any concerns about the status of your order, please don't hesitate to reach out to us.

Lost or Damaged Shipments

If your order is lost or damaged during transit, please contact us within 10 days of the expected delivery date. When reaching out, be sure to include your order number and photos of the damaged items, if applicable. We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions or concerns about your shipment, please don't hesitate to contact us at support@luminari.shop. We're here to help and look forward to hearing